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Summary of Gordmans Customer Service Calls

9 TOTAL CALLS
33% SUCCESSFUL CONNECTIONS
02:25 AVG CALL DURATION
33% ISSUES RESOLVED

Customers Contact Gordmans to Ask about:

Payments and Charges:

  • “Trying to pay my bill”
  • “Online payment, late fees”

Account:

  • “Close account”

Request for Information:

  • “To talk to about a payment”

Cards:

  • “Problem with Virtual gift cards”

Gordmans Rating Stats

2.3 out of 5 stars
based on 32 reviews
See all 54 reviews

Rating stats

  1. 11 reviews
  2. 9 reviews
  3. 6 reviews
  4. 5 reviews
  5. 1 review

About Gordmans

Top 5 Gordmans Products

Facility

Top 5 Likes about Gordmans

Cashier

Top 5 Dislikes about Gordmans

New layout long racks, New layout, Bad costumer service

Summary

According to Forbes, in 2012 Gordmans was in the top of the USA best small-cap companies. It has been selling products for 100 years. Gordmans specializes in home décor, clothes, footwear, fragrances and accessories. The company provides its goods in over 90 locations in 21 states. Gordmans official slogan is "Something Unexpected". Gordmans offers a selection of clothes and footwear for women, men, youngsters and kids. There is a range of activewear for sports such as shoes, Bluetooth activity trackers and others. Additionally Gordmans provides goods for pets, e.g. toys, beds and condos for cats.

Gordmans reviews and complaints

Gordmans is ranked 170 out of 2045 in Footwear and Clothing category

Area Served

USA

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Gordmans Stats

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Number of Calls

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Products and Services Sold by Gordmans

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