Anonymous
map-marker Lees Summit, Missouri

Assistant Manager At 135th Stateline KCMO

I been with Gordmans a long time. For the pass year we watch the assistant manager Vanessa treat the young black so wrong. The assistant manager stands around and just gossip every day and vanessa the assistant manager to Ms Lee. She tells all of Mrs Lee bussiness to the employee when Ms Lee talk to corporate. she tells the employess what Mrs Lee is talking to corporate about another employee. She let the young white girls do what they want to do. The white girls and there friends that don't work gordmans follow the gordmans worker and for hours and they play and talk on gordmans time. Because of vanessa begin a mean lots of people are leaving store 64I never seen a assistant manager treat people so bad. its so hard for me to believe she a assistant manage we all need to help our young people to learn how to work in the work world. Vanessa come to work every day a starts troubles. Its a big problem at 135th stateland. They only want to clean the store real good is only when corporate come to our store. I would like to see corporate come and talk with every employer that work there. I love working at Gordmans and I'm on time every for the pass 8yrs and I do very good work. I am a black and my boss vanessa have never gave me employee of the month. Another thing I don't think vanessa should play on the walkie because our guest aways here her play on the walkie and the guest can not believe what she is saying on the walkies. A lady came into the store and told me I quit gordmans because of vanessa she said vanessa treated her so bad and I said sorry to her for that. I'm not write this because I'm mad I writing this because we need people to help our young people not to treat them mean. We need to come together and show our young people who is coming into the work world what to do when this is the young people first job. Not to treat them bad no matter if your black or white. Vanessa the asisstant manager is not a good example for our young employer. I so sorry for sending this to you because someone needs to know what going on at store 64. It very bad. Alot of good workers and people have quit because of vanssea the assistant manager and last year one of the manager was look for a job because he wanted to leave,

View full review
Anonymous
map-marker Madison, Wisconsin

MADISON EAST TOWNE LOCATION TERRIBLE SERVICE

THIS LOCATION HAS GOTTEN TERRIBLE, MANY SHOPPING TRIPS HERE OVER THE HOLIDAYS AND DISAPPOINTED EVERY TIME! THE CUSTOMER SERVICE PEOPLE ARE RUDE, SLOW AND COMPLETELY DISINTERESTED IN HELPING.

THEY NEVER HAVE ANY CARTS, AND ONLY TWO HANDICAPPED SPOTS WHICH THEY SHARE WITH ***'S SPORTING GOODS.

I HAVE NOT BEEN ABLE TO GET A SPOT TO PARK THE LAST 4 TIMES I SHOPPED THERE, SO STUCK CARRYING ALL MY ITEMS THROUGH THE STORE DUE TO NO CART, HANDS THROBBING IN PAIN FROM CARRYING THINGS, THEN I HAVE TO CARRY IT HALF A FOOTBALL FIELD TO MY CAR, ALSO PAINFUL TO WALK. NOT A GOOD EXPERIENCE, I MAY BE JUST ABOUT DONE WITH THEM.

View full review
Reason of review:
Poor customer service
Anonymous
map-marker Ridgeland, Mississippi

Gordmans - Sweater Review from Ridgeland, Mississippi

Went in your store in Southaven,MS. I found a sweater on the clearance rack. I paid for my 4 items, when I got home. I realize I paid full price for the sweater I got off clearance rack. Return back to store less than 10mins, with sweater & receipt. Cashier that checked me out, he couldn`t remember me. That`s LIED!!! Showed him the sweater with the tag. He call the manager. She had enough NERVES to say I must took a RED shoe clearance tag off a pair of shoe. To get the sweater for a clearance price. From the moment I went in the store until I checked out. I never went to the shoe department. I WAS A FAITHFUL customer. SPENDING from $500 to $1000 a month in your store. I WILL NOT BE SHOPPING IN YOUR STORE AGAIN. You can look at the camera for this entire day. I never went to the shoe dept. I`ve told my entire family. No one in my family will be shopping at Gordman`s in Southaven, MS. We spend alot of money in your store for Christmas. Not any more!!!!!
View full review
Reason of review:
Poor customer service
Anonymous

Horrible Company

Gordmans is a horrible company and they dont treat their employee's with any respect whatsoever. My significant other and I had a wedding to go to a couple of weeks back and they did not give him off the weekend, mind you not he has requested it 3 months in advance!

prior to him being scheduled to work the weekend of the wedding, they did not schedule him to work 5 weekends in a row. I will never, EVER, step foot into that store again.

I feel bad for the workers there, they dont get paid enough and get treated like *** There is no work/life balance and definitely no respect. It's not right what they did.

View full review

Preferred solution: Let the company propose a solution

Anonymous
map-marker West Jordan, Utah

Other Product Review

I have recently been made aware of holiday buisness hours and wonder how gordmans feels ok about it! What about family and employees enjoying time with their family. I thought gordmans was different but you are like every other big company! Who cares really about competition ? I think I will stick with shopping companies who will be kinder to their employees.
View full review
Anonymous
map-marker Saginaw, Michigan

Other Product Review

You cannot get down half the aisles to shop, they keep clothing racks there. Ive walked out twice now, and would have made a purchase, but i couldnt get to the merchandise. Ive mentioned it several times to numerous cashiers, but i guess Gordmans are rich and do not need my budiness.l
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Omaha, Nebraska

No customer service!!!! when shopping at corporate store Lakeside

As a past employee of Gordmans I know first hand the expectations that are required as employees. After visiting the store twice in the last week and a half "sad to say NO CUSTOMER SERVICE" Walking past several employees and though out the store with a cart full of items NOT ONE time did any employee acknowledge my presence. The only time acknowledge was checking out at the register. For a corporate store I would think a higher expectation of the employees is mandatory in some respect, at least when I was employed it was!!!!! Thank you for your time
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Hugo, Minnesota

Gordmans - Clothing Review from Hugo, Minnesota

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gordmans - Clothing Review from Hugo, Minnesota
I got my daughter a robe for Xmas. She put it in and felt something in the pocket. I looked and it was a dead crab. Talk about scaring us to death. Who does that. So gross!
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Indianapolis, Indiana

Dressing Room Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The dressing room ladies were rude & one actually came into the room i was in to ask what I was doing. There was no reason for this behavior & actually quite illegal I am not nor have I ever been a thief. I'm appalled at the way I was treated. Will never return to this terrible store In Evansville Indiana.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Glenpool, Oklahoma

Gordmans - Coupon Review from Glenpool, Oklahoma

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was at the Gordmans in tulsa, ok at the 71st location and the store manager there refused to cooperate with me when one of their associates knocked my phone off the counter, shattering the screen, while attempting to scan my coupon.
View full review
Reason of review:
Poor customer service
1 comment
Guest

I know any retailer will tell you that it is your responsibility to protect any personal property that you bring into the store unless it is something criminal that an employee did. By leaving your phone on the counter the cashier has no responsibility to keep it from falling off the counter, unless they literally picked it up and threw it.

You are supposed to hold your phone to ensure its safety.

They are not liable for damages. If you notice cashiers will never (or are not supposed to) Pick phones up off the counter tops because if they dropped it after picking it off the counter they would be liable for damages since they took the phone off the surface.

Anonymous
map-marker Chicago, Illinois

Robe Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The robe was taged at a low price and the store refuse to sale me the item. I felt it wasn't my fault so why not honor the price. I will never shop their again in Woodcreeks Commons.
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Albuquerque, New Mexico

Gordmans - Clothing Review from Albuquerque, New Mexico

I went into Gordmans on the day they had their grand opening in the Albuquerque Area store,. I bought my granddaughter clothes for her birthday,..I was ready to pay cash for my items...The sales clerk refused to take my cash, I thought the discounts & bonsus I got at the store had already paid,. I figured OK it's paid for,..Afew months later I get calls from from a bank telling me I had opened a credit card charge account at their store,.. I still owe them $63.50 now added up to $122.50. I intended to pay for my items w/cash, I did not go there to open a charge account,..I believe the sales clerk refused the hear me,..buyers beware...
View full review
Anonymous

Review

I visited the Springfield IL store with daughter and friend when Lynn the employee rudely came into bathroom and asked if was finished ,how much longer would we be cause employees needed to change their clothes. Was uncalled for and wont shop there again.Im sorry that what we ate didnt agree and we was in there longer than she thought need be but seriously dont think she shouldve done what she did!!!!
View full review
Anonymous
map-marker Festus, Missouri

Gordmans - Shopping Assistance Review from Festus, Missouri

When I go shopping, I'm trying to get away from the kids and the noise. Strolling around browsing for clothes is my "me" time. I don't want to be bother by anyone. I want to be left alone while shopping. I do not want someone offering me what outfits I should try on or what accessories would go great with my outfits. That's a "me" time and I do not want people to know what size I wear nor do I like people picking out my clothes, I am a grown person. I would just like to try on my clothes peacefully please. Corporate please do something about this. There has to be a better way to promote sales without bothering people who are trying to shop peacefully.
View full review
Anonymous

Review about Employment Conditions

Seriously feel bad for Gordmans employees who half to stand outside for sidewalk sales. It makes the stores look cheap who wants to stand out in the heat and shop?? I feel bad for those associates it's so inhuman for there bosses to let them happen. How about Gordmans corparate get off there butts and do it themselves. Seriously Gordmans has gone down hills these last few months can you say going out of buisiness soon??
View full review
  • 1
  • ...
  • 3
  • 4
  • 5
  • 6
  • 7